Question 1

What are the different markets in which
        Trustpilot and
        UserTesting compete against each other?

Accepted Answer

Trustpilot and
        UserTesting compete against each other in
        the Customer Experience, Audience Insights, Crowdsourced Feedback, Reputation Management, User Feedback Management.

Question 2

How does the market share of
        Trustpilot
        and UserTesting compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        12.70%
        market share in comparison to
        UserTesting’s
        0.06%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        UserTesting holds the
        61st spot.

Question 3

How many customers are acquired by
        Trustpilot and
        UserTesting in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        154,391 customers and
        UserTesting has
        755 customers in the
        Customer Experience
        segment. Trustpilot has
        153636 more customers than
        UserTesting in this category.

Question 4

What are the countries in which
        Trustpilot and
        UserTesting has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
UserTesting has more customers in United States, United Kingdom and Canada.

Trustpilot Vs UserTesting : In-Depth Comparison

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Comparing the customer bases of Trustpilot and UserTesting

Comparing the market share of Trustpilot and UserTesting

Compare Trustpilot vs UserTesting customers by geography

Customer Movements for this month

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