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LiveAgent

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and so...Read more

Customer Experience
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Market Share of LiveAgent

Current Customer(s)

6018

Market Share (Est.)

0.47%

Ranking

#27

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18041414.18%LiveAgent vs Zendesk
Intercom16136012.68%LiveAgent vs Intercom
Trustpilot15905312.50%LiveAgent vs Trustpilot
Adobe Marketing Cloud860006.76%LiveAgent vs Adobe Marketing Cloud
Qualtrics822556.46%LiveAgent vs Qualtrics
Adobe Experience Cloud809416.36%LiveAgent vs Adobe Experience Cloud
Freshworks413433.25%LiveAgent vs Freshworks
Adobe Commerce Cloud405833.19%LiveAgent vs Adobe Commerce Cloud
Smartlook317072.49%LiveAgent vs Smartlook
Zoho CRM316682.49%LiveAgent vs Zoho CRM
Qualtrics Research Core284232.23%LiveAgent vs Qualtrics Research Core
Pendo257562.02%LiveAgent vs Pendo
Pipedrive224731.77%LiveAgent vs Pipedrive
Podium216551.70%LiveAgent vs Podium
Yotpo211541.66%LiveAgent vs Yotpo
Campaign Monitor186001.46%LiveAgent vs Campaign Monitor
ClickTale161091.27%LiveAgent vs ClickTale
Salesforce Service Cloud158951.25%LiveAgent vs Salesforce Service Cloud
Smile.io137411.08%LiveAgent vs Smile.io
OneAll134991.06%LiveAgent vs OneAll
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

LiveAgent vs Zendesk

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LiveAgent vs Intercom

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LiveAgent vs Trustpilot

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LiveAgent vs Adobe Marketing Cloud

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LiveAgent vs Qualtrics

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LiveAgent vs Adobe Experience Cloud

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LiveAgent vs Freshworks

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LiveAgent vs Adobe Commerce Cloud

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Customers of LiveAgent

Around the world in 2026, over 6002 companies have started using LiveAgent as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Southern New Hampshire University10,000+HooksettNew HampshireUnited States
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NYU Langone Health10,000+New York CityNew YorkUnited States
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Beckman Coulter10,000+BreaCaliforniaUnited States
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Pitney Bowes10,000+StamfordConnecticutUnited States
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Hewlett Packard Enterprise10,000+HoustonTexasUnited States
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Quest Diagnostics10,000+SecaucusNew JerseyUnited States
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DBS Group Holdings Ltd10,000+SingaporeCentral SingaporeSingapore
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Experis10,000+MilwaukeeWisconsinUnited States
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HCLTech10,000+NoidaUttar PradeshIndia
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Delivery Hero10,000+BerlinBerlinGermany
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Customer Experience are Insurance (49), Marketing (46), Financial Services (44).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the customer-experience category fall in the company size of 0 - 9 employees (1923 companies), 20 - 49 employees (1307 companies), 100 - 249 employees (784 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for customer-experience are the United States with 3074(67.00%), United Kingdom with 396(8.63%), Canada with 206(4.49%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Sales Management
Knowledge Management
Contact Center
Personalization Behavioral Targeting

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Zendesk LiveAgent vs Intercom LiveAgent vs Trustpilot.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the customer-experience?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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