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Kayako

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Kayako is a Customer Experience Software made personal and simple with a unified customer service platform that helps them to build closer relations...Read more

Customer Experience
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Market Share of Kayako

Current Customer(s)

1208

Market Share (Est.)

0.13%

Ranking

#49

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Trustpilot with 20.15%, Zendesk with 17.27%, Intercom with 8.30% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Trustpilot19193720.15%Kayako vs Trustpilot
Zendesk16447417.27%Kayako vs Zendesk
Intercom790658.30%Kayako vs Intercom
Adobe Marketing Cloud728197.65%Kayako vs Adobe Marketing Cloud
Freshworks338973.56%Kayako vs Freshworks
Qualtrics285653.00%Kayako vs Qualtrics
Podium269842.83%Kayako vs Podium
Campaign Monitor255542.68%Kayako vs Campaign Monitor
Yotpo237182.49%Kayako vs Yotpo
Adobe Commerce Cloud231422.43%Kayako vs Adobe Commerce Cloud
Smartlook214902.26%Kayako vs Smartlook
Qualtrics Research Core214482.25%Kayako vs Qualtrics Research Core
Smile.io211762.22%Kayako vs Smile.io
Zoho CRM192422.02%Kayako vs Zoho CRM
Pendo152321.60%Kayako vs Pendo
Salesforce Service Cloud140371.47%Kayako vs Salesforce Service Cloud
Pipedrive135791.43%Kayako vs Pipedrive
OneAll113591.19%Kayako vs OneAll
Sitecore102531.08%Kayako vs Sitecore
Bazaarvoice80400.84%Kayako vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Trustpilot with 20.15%, Zendesk with 17.27%, Intercom with 8.30% market share.

Kayako vs Trustpilot

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Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Adobe Marketing Cloud

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Kayako vs Freshworks

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Kayako vs Qualtrics

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Kayako vs Podium

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Kayako vs Campaign Monitor

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Customers of Kayako

Around the world in 2024, over 1208 companies have started using Kayako as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Swarovski10,000+WattensTyrolAustria
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Underwriters Laboratories10,000+NorthbrookIllinoisUnited States
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Webhelp10,000+ParisIle-de-FranceFrance
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Genpact, Ltd10,000+New York CityNew YorkUnited States
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Royal Philips Electronics10,000+AmsterdamNorth HollandNetherlands
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Syntel10,000+MumbaiMaharashtraIndia
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USIC10,000+IndianapolisIndianaUnited States
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NCR Corporation10,000+AtlantaGeorgiaUnited States
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NetApp, Inc.10,000+SunnyvaleCaliforniaUnited States
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TEKsystems10,000+HanoverMarylandUnited States
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Customer Experience are Software Development (31), Web Hosting (27), Cloud Services (20).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the customer-experience category fall in the company size of 20 - 49 employees (256 companies), 100 - 249 employees (197 companies), 250 - 499 employees (158 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for customer-experience are the United States with 617(63.67%), United Kingdom with 99(10.22%), India with 65(6.71%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Customer Experience
Helpdesk Tools
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Trustpilot Kayako vs Zendesk Kayako vs Intercom.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the customer-experience?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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