Kayako
Kayako is a Customer Experience Software made personal and simple with a unified customer service platform that helps them to build closer relations...Read more
Market Share of Kayako
Current Customer(s)
1495
Market Share (Est.)
0.12%
Ranking
#46
Top Competitors and Alternatives of Kayako
The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.81%, Intercom with 12.72%, Trustpilot with 12.27% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 180346 | 14.81% | Kayako vs Zendesk |
| Intercom | 154909 | 12.72% | Kayako vs Intercom |
| Trustpilot | 149472 | 12.27% | Kayako vs Trustpilot |
| Adobe Experience Cloud | 113032 | 9.28% | Kayako vs Adobe Experience Cloud |
| Adobe Marketing Cloud | 83940 | 6.89% | Kayako vs Adobe Marketing Cloud |
| Qualtrics | 81440 | 6.69% | Kayako vs Qualtrics |
| Freshworks | 37639 | 3.09% | Kayako vs Freshworks |
| Smartlook | 32081 | 2.63% | Kayako vs Smartlook |
| Adobe Commerce Cloud | 31289 | 2.57% | Kayako vs Adobe Commerce Cloud |
| Qualtrics Research Core | 26509 | 2.18% | Kayako vs Qualtrics Research Core |
| Zoho CRM | 25702 | 2.11% | Kayako vs Zoho CRM |
| Campaign Monitor | 23065 | 1.89% | Kayako vs Campaign Monitor |
| Yotpo | 22967 | 1.89% | Kayako vs Yotpo |
| Podium | 21506 | 1.77% | Kayako vs Podium |
| Pipedrive | 19139 | 1.57% | Kayako vs Pipedrive |
| Pendo | 18871 | 1.55% | Kayako vs Pendo |
| Smile.io | 15891 | 1.30% | Kayako vs Smile.io |
| OneAll | 14174 | 1.16% | Kayako vs OneAll |
| Salesforce Service Cloud | 13079 | 1.07% | Kayako vs Salesforce Service Cloud |
| Sitecore | 11275 | 0.93% | Kayako vs Sitecore |
Popular Comparisons
Top Competitors and Alternatives of Kayako
The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.81%, Intercom with 12.72%, Trustpilot with 12.27% market share.
Kayako vs Zendesk
Kayako vs Intercom
Kayako vs Trustpilot
Kayako vs Adobe Experience Cloud
Kayako vs Adobe Marketing Cloud
Kayako vs Qualtrics
Kayako vs Freshworks
Kayako vs Smartlook
Customers of Kayako
Around the world in 2025, over 1481 companies have started using Kayako as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| DCU Global | 10,000+ | Dublin | Leinster | Ireland |     |
| CGI | 10,000+ | Montreal | Quebec | Canada | |
| Zurich Insurance | 10,000+ | Zurich | Zurich | Switzerland | |
| Cardiff University Professional Development Unit | 10,000+ | Cardiff | Wales | United Kingdom | |
| Babilou Family | 10,000+ | Bois-Colombes | Ile-de-France | France | |
| Delta Air Lines | 10,000+ | Atlanta | Georgia | United States | |
| WNS | 10,000+ | New York City | New York | United States | |
| ING Groep N.V. | 10,000+ | Amsterdam | North Holland | Netherlands | |
| UC San Francisco | 10,000+ | San Francisco | California | United States | |
| Sedgwick | 10,000+ | Memphis | Tennessee | United States | |
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Kayako Customers by Products and Services
The top three products and services offering customers that use Kayako for Customer Experience are Software Development (44), Cloud Services (35), Education (27).
Customers
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Kayako Customers by Employee Size
The majority of Kayako's customers for the customer-experience category fall in the company size of 100 - 249 employees (342 companies), 20 - 49 employees (326 companies), 1,000 - 4,999 employees (184 companies).
Employee Size
Kayako Customers by Geography
The top three geographies of Kayako for customer-experience are the United States with 695(59.91%), United Kingdom with 134(11.55%), India with 90(7.76%) customers respectively.
Customers
Employees of Kayako
Also see other Products/Services by Kayako in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Kayako competitors?
Kayako’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Zendesk Kayako vs Intercom Kayako vs Trustpilot.
What is Kayako customer distribution based on company size?
What is Kayako market share in the customer-experience?
What are the top countries that use Kayako?
What are the top industries that use Kayako?
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