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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Customer Experience
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Market Share of Five9

Current Customer(s)

4952

Market Share (Est.)

0.39%

Ranking

#33

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18041414.18%Five9 vs Zendesk
Intercom16136012.68%Five9 vs Intercom
Trustpilot15905312.50%Five9 vs Trustpilot
Adobe Marketing Cloud860006.76%Five9 vs Adobe Marketing Cloud
Qualtrics822556.46%Five9 vs Qualtrics
Adobe Experience Cloud809416.36%Five9 vs Adobe Experience Cloud
Freshworks413433.25%Five9 vs Freshworks
Adobe Commerce Cloud405833.19%Five9 vs Adobe Commerce Cloud
Smartlook317072.49%Five9 vs Smartlook
Zoho CRM316682.49%Five9 vs Zoho CRM
Qualtrics Research Core284232.23%Five9 vs Qualtrics Research Core
Pendo257562.02%Five9 vs Pendo
Pipedrive224731.77%Five9 vs Pipedrive
Podium216551.70%Five9 vs Podium
Yotpo211541.66%Five9 vs Yotpo
Campaign Monitor186001.46%Five9 vs Campaign Monitor
ClickTale161091.27%Five9 vs ClickTale
Salesforce Service Cloud158951.25%Five9 vs Salesforce Service Cloud
Smile.io137411.08%Five9 vs Smile.io
OneAll134991.06%Five9 vs OneAll
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

Five9 vs Zendesk

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Five9 vs Intercom

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Five9 vs Trustpilot

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Five9 vs Adobe Marketing Cloud

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Five9 vs Qualtrics

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Five9 vs Adobe Experience Cloud

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Five9 vs Freshworks

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Five9 vs Adobe Commerce Cloud

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Customers of Five9

Around the world in 2026, over 4900 companies have started using Five9 as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CVS Specialty10,000+WoonsocketRhode IslandUnited States
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First Citizens Bank10,000+RaleighNorth CarolinaUnited States
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ServiceNow10,000+Santa ClaraCaliforniaUnited States
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Vodafone10,000+LondonEnglandUnited Kingdom
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Kyndryl10,000+New York CityNew YorkUnited States
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Hospital Quironsalud Valle Del Henares10,000+CaliValle del CaucaColombia
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Solenis10,000+WilmingtonDelawareUnited States
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Rutgers University10,000+New BrunswickNew JerseyUnited States
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Support Services Group10,000+WacoTexasUnited States
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Cherokee Nation10,000+TahlequahOklahomaUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Customer Experience are Customer Service (94), Data Analytics (94), Cloud Services (92).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the customer-experience category fall in the company size of 100 - 249 employees (961 companies), 1,000 - 4,999 employees (745 companies), 20 - 49 employees (606 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for customer-experience are the United States with 3890(84.55%), Canada with 245(5.32%), United Kingdom with 179(3.89%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

VoIP And SIP
Interactive Voice Response (IVR)
Predictive Dialer
Telemarketing
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Zendesk Five9 vs Intercom Five9 vs Trustpilot.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the customer-experience?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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