Question 1

What are the different markets in which
        Smartlook and
        Backbase compete against each other?

Accepted Answer

Smartlook and
        Backbase compete against each other in
        the Customer Experience, Heatmaps, Analytics, Mobile Analytics, Web Analytics.

Question 2

How does the market share of
        Smartlook
        and Backbase compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.70%
        market share in comparison to
        Backbase’s
        0.01%.
        Since it has a better market share coverage,
        Smartlook holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Backbase holds the
        120th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Backbase in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        31,419 customers and
        Backbase has
        116 customers in the
        Customer Experience
        segment. Smartlook has
        31303 more customers than
        Backbase in this category.

Question 4

What are the countries in which
        Smartlook and
        Backbase has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Backbase has more customers in United States, United Kingdom and India.

Smartlook Vs Backbase : In-Depth Comparison

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Comparing the customer bases of Smartlook and Backbase

Comparing the market share of Smartlook and Backbase

Compare Smartlook vs Backbase customers by geography

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