Categories where Salesforce Service Cloud and Backbase compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Backbase, we can see that Salesforce Service Cloud has 12228 customer(s), while Backbase has 116 customer(s). In the Customer Experience category, with 12228 customer(s) Salesforce Service Cloud stands at 19th place by ranking, while Backbase with 116 customer(s), is at the 120th place.
Salesforce Service Cloud
19th
12228 Customer
Backbase
120th
116 Customer
Salesforce Service Cloud has a 1.05% market share in the Customer Experience category, while Backbase has a 0.01% market share in the same space.
Comparing Salesforce Service Cloud and Backbase customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Germany, while Backbase has more customers in United States.
Salesforce Service Cloud
Backbase
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Backbase’s target audience.
Salesforce Service Cloud
New
86 Customer
Lost
77 Customer
Backbase
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Backbase compete against each other?
Salesforce Service Cloud and Backbase compete against each other in the Customer Experience, Contact Center, Customer Engagement, Customer Support Services, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and Backbase compare in the Customer Experience market?
How many customers are acquired by Salesforce Service Cloud and Backbase in the Customer Experience segment?
What are the countries in which Salesforce Service Cloud and Backbase has more customers?
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