Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.
Market Share of Zoho Desk
Current Customer(s)
5256
Market Share (Est.)
1.46%
Ranking
#14
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Customer Engagement category are Intercom with 21.94%, LiveChat with 9.45%, Zoho SalesIQ with 8.39% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Intercom | 79065 | 21.94% | Zoho Desk vs Intercom |
| LiveChat | 34034 | 9.45% | Zoho Desk vs LiveChat |
| Zoho SalesIQ | 30244 | 8.39% | Zoho Desk vs Zoho SalesIQ |
| Yotpo | 23718 | 6.58% | Zoho Desk vs Yotpo |
| Smile.io for Shopify | 21138 | 5.87% | Zoho Desk vs Smile.io for Shopify |
| Zoho CRM | 19242 | 5.34% | Zoho Desk vs Zoho CRM |
| Pendo | 15232 | 4.23% | Zoho Desk vs Pendo |
| Salesforce Commerce Cloud | 14138 | 3.92% | Zoho Desk vs Salesforce Commerce Cloud |
| Salesforce Service Cloud | 14037 | 3.90% | Zoho Desk vs Salesforce Service Cloud |
| Sumo | 13958 | 3.87% | Zoho Desk vs Sumo |
| Pipedrive | 13579 | 3.77% | Zoho Desk vs Pipedrive |
| Feefo | 5597 | 1.55% | Zoho Desk vs Feefo |
| LivePerson | 5537 | 1.54% | Zoho Desk vs LivePerson |
| Survicate | 4475 | 1.24% | Zoho Desk vs Survicate |
| UserVoice | 3757 | 1.04% | Zoho Desk vs UserVoice |
| WalkMe | 3250 | 0.90% | Zoho Desk vs WalkMe |
| Five9 | 3085 | 0.86% | Zoho Desk vs Five9 |
| Salesforce Engage | 3062 | 0.85% | Zoho Desk vs Salesforce Engage |
| Genesys PureCloud | 3060 | 0.85% | Zoho Desk vs Genesys PureCloud |
| Nosto | 2797 | 0.78% | Zoho Desk vs Nosto |
Popular Comparisons
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Customer Engagement category are Intercom with 21.94%, LiveChat with 9.45%, Zoho SalesIQ with 8.39% market share.
Zoho Desk vs Intercom
Zoho Desk vs LiveChat
Zoho Desk vs Zoho SalesIQ
Zoho Desk vs Yotpo
Zoho Desk vs Smile.io for Shopify
Zoho Desk vs Zoho CRM
Zoho Desk vs Pendo
Zoho Desk vs Salesforce Commerce Cloud
Customers of Zoho Desk
Around the world in 2024, over 5255 companies have started using Zoho Desk as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Concentrix Corporation | 10,000+ | Fremont | California | United States |     |
| Ernst & Young | 10,000+ | London | England | United Kingdom | |
| Zoho Corporation Pvt. | 10,000+ | Chingleput | Tamil Nadu | India | |
| Ferguson Enterprises | 10,000+ | Newport News | Virginia | United States | |
| Fairway Independent Mortgage Corporation | 10,000+ | Madison | Wisconsin | United States | |
| Byjus | 10,000+ | Bengaluru | Karnataka | India | |
| Zoho People | 10,000+ | Chingleput | Tamil Nadu | India | |
| Thermo Fisher Scientific | 10,000+ | Waltham | Massachusetts | United States | |
| Sun Pharmaceutical Industries Ltd. | 10,000+ | Mumbai | Maharashtra | India | |
| Citigroup, Inc. | 10,000+ | New York City | New York | United States | |
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Zoho Desk Customers by Products and Services
The top three products and services offering customers that use Zoho Desk for Customer Engagement are Crm (84), Software (79), Saas (69).
Customers
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Zoho Desk Customers by Employee Size
The majority of Zoho Desk's customers for the customer-engagement category fall in the company size of 0 - 9 employees (1869 companies), 20 - 49 employees (1338 companies), 10 - 19 employees (898 companies).
Employee Size
Zoho Desk Customers by Geography
The top three geographies of Zoho Desk for customer-engagement are the United States with 2568(60.59%), India with 367(8.66%), Australia with 308(7.27%) customers respectively.
Customers
Employees of Zoho Desk
Also see other Products/Services by Zoho Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Intercom Zoho Desk vs LiveChat Zoho Desk vs Zoho SalesIQ.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the customer-engagement?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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