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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Customer Engagement
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Market Share of Intercom

Current Customer(s)

161360

Market Share (Est.)

28.69%

Ranking

#1

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Customer Engagement category are Brevo with 9.11%, Zoho CRM with 5.63%, Zoho SalesIQ with 5.43% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Brevo512429.11%Intercom vs Brevo
Zoho CRM316685.63%Intercom vs Zoho CRM
Zoho SalesIQ305545.43%Intercom vs Zoho SalesIQ
LiveChat294495.24%Intercom vs LiveChat
Pendo257564.58%Intercom vs Pendo
Pipedrive224734.00%Intercom vs Pipedrive
Yotpo211543.76%Intercom vs Yotpo
Salesforce Service Cloud158952.83%Intercom vs Salesforce Service Cloud
Sumo157482.80%Intercom vs Sumo
Salesforce Commerce Cloud142812.54%Intercom vs Salesforce Commerce Cloud
Smile.io for Shopify135632.41%Intercom vs Smile.io for Shopify
Salesforce Engage128242.28%Intercom vs Salesforce Engage
Genesys PureCloud105541.88%Intercom vs Genesys PureCloud
WalkMe86601.54%Intercom vs WalkMe
Zoho Desk72961.30%Intercom vs Zoho Desk
Feefo57731.03%Intercom vs Feefo
Survicate54060.96%Intercom vs Survicate
SendX51960.92%Intercom vs SendX
Five949520.88%Intercom vs Five9
Skeepers40360.72%Intercom vs Skeepers
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Customer Engagement category are Brevo with 9.11%, Zoho CRM with 5.63%, Zoho SalesIQ with 5.43% market share.

Intercom vs Brevo

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Intercom vs Zoho CRM

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Intercom vs Zoho SalesIQ

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Intercom vs LiveChat

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Intercom vs Pendo

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Intercom vs Pipedrive

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Intercom vs Yotpo

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Intercom vs Salesforce Service Cloud

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Customers of Intercom

Around the world in 2026, over 160967 companies have started using Intercom as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Tyco Fire Products10,000+LansdalePennsylvaniaUnited States
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Jack In The Box10,000+San DiegoCaliforniaUnited States
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Huawei Technologies10,000+ShenzhenGuangdongPeople's Republic of China
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SMRT Corporation Ltd10,000+SingaporeCentral SingaporeSingapore
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GE10,000+BostonMassachusettsUnited States
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Tyco10,000+PrincetonNew JerseyUnited States
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Local Government Management Association At Indiana University10,000+BloomingtonIndianaUnited States
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Lovable10,000+StockholmStockholmSweden
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HCA Florida Healthcare10,000+DavieFloridaUnited States
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University Of Central Florida10,000+OrlandoFloridaUnited States
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Customer Engagement are Marketing (1102), Saas (948), Software (741).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the customer-engagement category fall in the company size of 0 - 9 employees (92985 companies), 20 - 49 employees (28961 companies), 100 - 249 employees (11447 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for customer-engagement are the United States with 82639(62.09%), United Kingdom with 14261(10.71%), Canada with 6515(4.89%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Customer Engagement
Mobile Marketing
Sales Enablement
Communication
Sales Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the customer-engagement category are Brevo, Zoho CRM, Zoho SalesIQ. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs Brevo Intercom vs Zoho CRM Intercom vs Zoho SalesIQ.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the customer-engagement?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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