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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Customer Engagement
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Market Share of Intercom

Current Customer(s)

163913

Market Share (Est.)

30.74%

Ranking

#1

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Customer Engagement category are Brevo with 9.42%, Zoho SalesIQ with 5.99%, LiveChat with 5.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Brevo502069.42%Intercom vs Brevo
Zoho SalesIQ319385.99%Intercom vs Zoho SalesIQ
LiveChat306685.75%Intercom vs LiveChat
Pendo256664.81%Intercom vs Pendo
Zoho CRM240914.52%Intercom vs Zoho CRM
Yotpo229634.31%Intercom vs Yotpo
Pipedrive182553.42%Intercom vs Pipedrive
Smile.io for Shopify156792.94%Intercom vs Smile.io for Shopify
Sumo140282.63%Intercom vs Sumo
Salesforce Commerce Cloud134422.52%Intercom vs Salesforce Commerce Cloud
Salesforce Service Cloud106131.99%Intercom vs Salesforce Service Cloud
Genesys PureCloud92671.74%Intercom vs Genesys PureCloud
Salesforce Engage83941.57%Intercom vs Salesforce Engage
WalkMe80441.51%Intercom vs WalkMe
Zoho Desk60161.13%Intercom vs Zoho Desk
Survicate58841.10%Intercom vs Survicate
Feefo58461.10%Intercom vs Feefo
SendX53191.00%Intercom vs SendX
Skeepers40740.76%Intercom vs Skeepers
LivePerson36170.68%Intercom vs LivePerson
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Customer Engagement category are Brevo with 9.42%, Zoho SalesIQ with 5.99%, LiveChat with 5.75% market share.

Intercom vs Brevo

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Intercom vs Zoho SalesIQ

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Intercom vs LiveChat

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Intercom vs Pendo

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Intercom vs Zoho CRM

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Intercom vs Yotpo

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Intercom vs Pipedrive

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Intercom vs Smile.io for Shopify

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Customers of Intercom

Around the world in 2026, over 163552 companies have started using Intercom as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Jack In The Box10,000+San DiegoCaliforniaUnited States
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Huawei Technologies10,000+ShenzhenGuangdongPeople's Republic of China
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SMRT Corporation Ltd10,000+SingaporeCentral SingaporeSingapore
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GE10,000+BostonMassachusettsUnited States
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Tyco10,000+PrincetonNew JerseyUnited States
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Lovable10,000+StockholmStockholmSweden
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University Of Central Florida10,000+OrlandoFloridaUnited States
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Northrop Grumman10,000+Falls ChurchVirginiaUnited States
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GardaWorld10,000+MontrealQuebecCanada
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Adobe10,000+San JoseCaliforniaUnited States
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Customer Engagement are Marketing (1120), Saas (927), Software (735).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the customer-engagement category fall in the company size of 0 - 9 employees (95686 companies), 20 - 49 employees (29689 companies), 100 - 249 employees (11258 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for customer-engagement are the United States with 83750(61.89%), United Kingdom with 14470(10.69%), Canada with 6577(4.86%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Sales Management
Customer Experience
Live Chat
Communication
Mobile Marketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the customer-engagement category are Brevo, Zoho SalesIQ, LiveChat. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs Brevo Intercom vs Zoho SalesIQ Intercom vs LiveChat.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the customer-engagement?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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