Categories where Zendesk and Cisco Finesse compete
Zendesk
Comparing the customer bases of Zendesk and Cisco Finesse, we can see that Zendesk has 165070 customer(s), while Cisco Finesse has 835 customer(s). In the Contact Center category, with 165070 customer(s) Zendesk stands at 2nd place by ranking, while Cisco Finesse with 835 customer(s), is at the 27th place.
Zendesk
2nd
165070 Customer
Cisco Finesse
27th
835 Customer
Zendesk has a 13.05% market share in the Contact Center category, while Cisco Finesse has a 0.07% market share in the same space.
Comparing Zendesk and Cisco Finesse customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Cisco Finesse has more customers in United States.
Zendesk
Cisco Finesse
Gain actionable insights about the buying patterns of Zendesk vs Cisco Finesse’s target audience.
Zendesk
New
863 Customer
Lost
1212 Customer
Cisco Finesse
New
1 Customer
Lost
3 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Cisco Finesse compete against each other?
Zendesk and Cisco Finesse compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Cisco Finesse compare in the Contact Center market?
How many customers are acquired by Zendesk and Cisco Finesse in the Contact Center segment?
What are the countries in which Zendesk and Cisco Finesse has more customers?
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