Question 1

What are the different markets in which
        Verizon and
        NICE inContact compete against each other?

Accepted Answer

Verizon and
        NICE inContact compete against each other in
        the Communication, Call Recording, Cloud Contact Center Software, Contact Center, Help Desk And Ticketing.

Question 2

How does the market share of
        Verizon
        and NICE inContact compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Verizon has a
        0.79%
        market share in comparison to
        NICE inContact’s
        0.18%.
        Since it has a better market share coverage,
        Verizon holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        NICE inContact holds the
        35th spot.

Question 3

How many customers are acquired by
        Verizon and
        NICE inContact in the
        Communication segment?

Accepted Answer

Verizon has
        15,719 customers and
        NICE inContact has
        3,528 customers in the
        Communication
        segment. Verizon has
        12191 more customers than
        NICE inContact in this category.

Question 4

What are the countries in which
        Verizon and
        NICE inContact has more customers?

Accepted Answer

Verizon has more customers in United States, United Kingdom and India.
NICE inContact has more customers in United States, United Kingdom and Canada.

Verizon Vs NICE inContact : In-Depth Comparison

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Comparing the customer bases of Verizon and NICE inContact

Comparing the market share of Verizon and NICE inContact

Compare Verizon vs NICE inContact customers by geography

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