Question 1

What are the different markets in which
        Slack and
        NICE inContact compete against each other?

Accepted Answer

Slack and
        NICE inContact compete against each other in
        the Communication, Call Recording, Cloud Contact Center Software, Contact Center, File Sharing.

Question 2

How does the market share of
        Slack
        and NICE inContact compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Slack has a
        21.53%
        market share in comparison to
        NICE inContact’s
        0.18%.
        Since it has a better market share coverage,
        Slack holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        NICE inContact holds the
        35th spot.

Question 3

How many customers are acquired by
        Slack and
        NICE inContact in the
        Communication segment?

Accepted Answer

Slack has
        426,976 customers and
        NICE inContact has
        3,495 customers in the
        Communication
        segment. Slack has
        423481 more customers than
        NICE inContact in this category.

Question 4

What are the countries in which
        Slack and
        NICE inContact has more customers?

Accepted Answer

Slack has more customers in United States, United Kingdom and India.
NICE inContact has more customers in United States, United Kingdom and Canada.

Slack Vs NICE inContact : In-Depth Comparison

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Comparing the customer bases of Slack and NICE inContact

Comparing the market share of Slack and NICE inContact

Compare Slack vs NICE inContact customers by geography

Customer Movements for this month

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