Question 1

What are the different markets in which
        Genesys Cloud CX and
        Novanet C3S compete against each other?

Accepted Answer

Genesys Cloud CX and
        Novanet C3S compete against each other in
        the Cloud Contact Center Software, VoIP And SIP.

Question 2

How does the market share of
        Genesys Cloud CX
        and Novanet C3S compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Genesys Cloud CX has a
        0.61%
        market share in comparison to
        Novanet C3S’s
        0.08%.
        Since it has a better market share coverage,
        Genesys Cloud CX holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Novanet C3S holds the
        43rd spot.

Question 3

How many customers are acquired by
        Genesys Cloud CX and
        Novanet C3S in the
        Cloud Contact Center Software segment?

Accepted Answer

Genesys Cloud CX has
        158 customers and
        Novanet C3S has
        22 customers in the
        Cloud Contact Center Software
        segment. Genesys Cloud CX has
        136 more customers than
        Novanet C3S in this category.

Question 4

What are the countries in which
        Genesys Cloud CX and
        Novanet C3S has more customers?

Accepted Answer

Genesys Cloud CX has more customers in United States, India and Canada.
Novanet C3S has more customers in United States, Canada and India.

Genesys Cloud CX Vs Novanet C3S : In-Depth Comparison

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Comparing the customer bases of Genesys Cloud CX and Novanet C3S

Comparing the market share of Genesys Cloud CX and Novanet C3S

Compare Genesys Cloud CX vs Novanet C3S customers by geography

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