Question 1

What are the different markets in which
        Amazon Connect and
        Novanet C3S compete against each other?

Accepted Answer

Amazon Connect and
        Novanet C3S compete against each other in
        the Cloud Contact Center Software, VoIP And SIP.

Question 2

How does the market share of
        Amazon Connect
        and Novanet C3S compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        11.01%
        market share in comparison to
        Novanet C3S’s
        0.08%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Novanet C3S holds the
        43rd spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        Novanet C3S in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        2,874 customers and
        Novanet C3S has
        22 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        2852 more customers than
        Novanet C3S in this category.

Question 4

What are the countries in which
        Amazon Connect and
        Novanet C3S has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and India.
Novanet C3S has more customers in United States, Canada and India.

Amazon Connect Vs Novanet C3S : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and Novanet C3S

Comparing the market share of Amazon Connect and Novanet C3S

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