Question 1

What are the different markets in which
        Support.com Cloud and
        PortalGuard compete against each other?

Accepted Answer

Support.com Cloud and
        PortalGuard compete against each other in
        the Self Service Support, Customer Support Services, Identity And Access Management, Integration.

Question 2

How does the market share of
        Support.com Cloud
        and PortalGuard compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Support.com Cloud has a
        1.05%
        market share in comparison to
        PortalGuard’s
        0.08%.
        Since it has a better market share coverage,
        Support.com Cloud holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        PortalGuard holds the
        27th spot.

Question 3

How many customers are acquired by
        Support.com Cloud and
        PortalGuard in the
        Self Service Support segment?

Accepted Answer

Support.com Cloud has
        97 customers and
        PortalGuard has
        7 customers in the
        Self Service Support
        segment. Support.com Cloud has
        90 more customers than
        PortalGuard in this category.

Question 4

What are the countries in which
        Support.com Cloud and
        PortalGuard has more customers?

Accepted Answer

Support.com Cloud has more customers in United States, United Kingdom and India.
PortalGuard has more customers in and United States.

Support.com Cloud Vs PortalGuard : In-Depth Comparison

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Comparing the customer bases of Support.com Cloud and PortalGuard

Comparing the market share of Support.com Cloud and PortalGuard

Compare Support.com Cloud vs PortalGuard customers by geography

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