Question 1

What are the different markets in which
        SpitFire and
        VICIdial compete against each other?

Accepted Answer

SpitFire and
        VICIdial compete against each other in
        the Predictive Dialer, Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management.

Question 2

How does the market share of
        SpitFire
        and VICIdial compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        SpitFire has a
        3.79%
        market share in comparison to
        VICIdial’s
        2.98%.
        Since it has a better market share coverage,
        SpitFire holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        VICIdial holds the
        6th spot.

Question 3

How many customers are acquired by
        SpitFire and
        VICIdial in the
        Predictive Dialer segment?

Accepted Answer

SpitFire has
        456 customers and
        VICIdial has
        359 customers in the
        Predictive Dialer
        segment. SpitFire has
        97 more customers than
        VICIdial in this category.

Question 4

What are the countries in which
        SpitFire and
        VICIdial has more customers?

Accepted Answer

SpitFire has more customers in United States, United Kingdom and Canada.
VICIdial has more customers in United States, India and Philippines.

SpitFire Vs VICIdial : In-Depth Comparison

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Comparing the customer bases of SpitFire and VICIdial

Comparing the market share of SpitFire and VICIdial

Compare SpitFire vs VICIdial customers by geography

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