VICIdial
VICIdial is an advanced predictive dialer for seamless blended call handling.
Market Share of VICIdial
Current Customer(s)
359
Market Share (Est.)
2.98%
Ranking
#6
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Predictive Dialer category are NICE inContact with 28.95%, Genesys PureCloud with 25.67%, Five9 with 25.56% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| NICE inContact | 3485 | 28.95% | VICIdial vs NICE inContact |
| Genesys PureCloud | 3091 | 25.67% | VICIdial vs Genesys PureCloud |
| Five9 | 3078 | 25.56% | VICIdial vs Five9 |
| XANT (Formerly InsideSales) | 564 | 4.68% | VICIdial vs XANT (Formerly InsideSales) |
| SpitFire | 456 | 3.79% | VICIdial vs SpitFire |
| Aspect Unified IP | 345 | 2.87% | VICIdial vs Aspect Unified IP |
| Vocalcom | 118 | 0.98% | VICIdial vs Vocalcom |
| VanillaSoft | 109 | 0.91% | VICIdial vs VanillaSoft |
| Bright Pattern | 93 | 0.77% | VICIdial vs Bright Pattern |
| PhoneBurner | 91 | 0.76% | VICIdial vs PhoneBurner |
| ChaseData | 32 | 0.27% | VICIdial vs ChaseData |
| Voicent Predictive Dialer | 32 | 0.27% | VICIdial vs Voicent Predictive Dialer |
| CallHub | 27 | 0.22% | VICIdial vs CallHub |
| CallTools | 21 | 0.17% | VICIdial vs CallTools |
| ConnectLeader TeamDialer | 21 | 0.17% | VICIdial vs ConnectLeader TeamDialer |
| contactSPACE | 18 | 0.15% | VICIdial vs contactSPACE |
| Convoso | 15 | 0.12% | VICIdial vs Convoso |
| Newfies-Dialer | 10 | 0.08% | VICIdial vs Newfies-Dialer |
| T-Max Predictive Dialer | 10 | 0.08% | VICIdial vs T-Max Predictive Dialer |
| Connect First | 10 | 0.08% | VICIdial vs Connect First |
Popular Comparisons
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Predictive Dialer category are NICE inContact with 28.95%, Genesys PureCloud with 25.67%, Five9 with 25.56% market share.
VICIdial vs NICE inContact
VICIdial vs Genesys PureCloud
VICIdial vs Five9
VICIdial vs XANT (Formerly InsideSales)
VICIdial vs SpitFire
VICIdial vs Aspect Unified IP
VICIdial vs Vocalcom
VICIdial vs VanillaSoft
Customers of VICIdial
Around the world in 2024, over 359 companies have started using VICIdial as Predictive Dialer tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| K-Electric | 10,000+ | Karachi | Sindh | Pakistan |     |
| Alorica Inc. | 10,000+ | Irvine | California | United States | |
| Firstsource | 10,000+ | Mumbai | Maharashtra | India | |
| HGS | 10,000+ | Bengaluru | Karnataka | India | |
| Sanlam Limited | 10,000+ | Cape Town | Western Cape | South Africa | |
| Barnes & Noble | 10,000+ | New York City | New York | United States | |
| TDCX | 10,000+ | Singapore | Central Singapore | Singapore | |
| Fusion BPO Services | 10,000+ | Draper | Utah | United States | |
| IKEA Systems B.V. | 10,000+ | Malmoe | Skane | Sweden | |
| Concentrix Corporation | 10,000+ | Fremont | California | United States | |
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VICIdial Customers by Products and Services
The top three products and services offering customers that use VICIdial for Predictive Dialer are Customer Service (15), Lead Generation (14), Bpo (11).
Customers
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VICIdial Customers by Employee Size
The majority of VICIdial's customers for the predictive-dialer category fall in the company size of 20 - 49 employees (79 companies), 100 - 249 employees (78 companies), 50 - 99 employees (36 companies).
Employee Size
VICIdial Customers by Geography
The top three geographies of VICIdial for predictive-dialer are the United States with 132(44.00%), India with 54(18.00%), Philippines with 37(12.33%) customers respectively.
Customers
Employees of VICIdial
Also see other Products/Services by VICIdial in:
FAQ
Find answers to the most often asked questions by users.
Who are the top VICIdial competitors?
VICIdial’s Top competitors in the predictive-dialer category are NICE inContact, Genesys PureCloud, Five9. You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs NICE inContact VICIdial vs Genesys PureCloud VICIdial vs Five9.
What is VICIdial customer distribution based on company size?
What is VICIdial market share in the predictive-dialer?
What are the top countries that use VICIdial?
What are the top industries that use VICIdial?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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