Question 1

What are the different markets in which
        Freshchat and
        ZupportDesk compete against each other?

Accepted Answer

Freshchat and
        ZupportDesk compete against each other in
        the Live Chat, Help Desk And Ticketing, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and ZupportDesk compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.67%
        market share in comparison to
        ZupportDesk’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ZupportDesk holds the
        177th spot.

Question 3

How many customers are acquired by
        Freshchat and
        ZupportDesk in the
        Live Chat segment?

Accepted Answer

Freshchat has
        11,058 customers and
        ZupportDesk has
        14 customers in the
        Live Chat
        segment. Freshchat has
        11044 more customers than
        ZupportDesk in this category.

Question 4

What are the countries in which
        Freshchat and
        ZupportDesk has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
ZupportDesk has more customers in United States, Sri Lanka and Australia.

Freshchat Vs ZupportDesk : In-Depth Comparison

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Comparing the customer bases of Freshchat and ZupportDesk

Comparing the market share of Freshchat and ZupportDesk

Compare Freshchat vs ZupportDesk customers by geography

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