Question 1

What are the different markets in which
        Smartsupp Live Chat and
        Bold360 agent compete against each other?

Accepted Answer

Smartsupp Live Chat and
        Bold360 agent compete against each other in
        the Live Chat, Instant Messaging And Chat, Screen Sharing.

Question 2

How does the market share of
        Smartsupp Live Chat
        and Bold360 agent compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp Live Chat has a
        2.36%
        market share in comparison to
        Bold360 agent’s
        0.00%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Bold360 agent holds the
        205th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        Bold360 agent in the
        Live Chat segment?

Accepted Answer

Smartsupp Live Chat has
        20,096 customers and
        Bold360 agent has
        5 customers in the
        Live Chat
        segment. Smartsupp Live Chat has
        20091 more customers than
        Bold360 agent in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        Bold360 agent has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.
Bold360 agent has more customers in United States and Australia.

Smartsupp Live Chat Vs Bold360 agent : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and Bold360 agent

Comparing the market share of Smartsupp Live Chat and Bold360 agent

Compare Smartsupp Live Chat vs Bold360 agent customers by geography

Customer Movements for this month

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