Question 1

What are the different markets in which
        Salesforce Live Agent and
        Sitehelp compete against each other?

Accepted Answer

Salesforce Live Agent and
        Sitehelp compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Sitehelp compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        Sitehelp’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Sitehelp holds the
        205th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Sitehelp in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,917 customers and
        Sitehelp has
        7 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10910 more customers than
        Sitehelp in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Sitehelp has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Sitehelp has more customers in United States, Ukraine and Dominica.

Salesforce Live Agent Vs Sitehelp : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Sitehelp

Comparing the market share of Salesforce Live Agent and Sitehelp

Compare Salesforce Live Agent vs Sitehelp customers by geography

Customer Movements for this month

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