Question 1

What are the different markets in which
        Salesforce Live Agent and
        unblu compete against each other?

Accepted Answer

Salesforce Live Agent and
        unblu compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and unblu compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.66%
        market share in comparison to
        unblu’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        unblu holds the
        126th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        unblu in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        5,169 customers and
        unblu has
        54 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        5115 more customers than
        unblu in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        unblu has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, Canada and United Kingdom.
unblu has more customers in Switzerland, United States and France.

Salesforce Live Agent Vs unblu : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and unblu

Comparing the market share of Salesforce Live Agent and unblu

Compare Salesforce Live Agent vs unblu customers by geography

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