Question 1

What are the different markets in which
        Salesforce Live Agent and
        Livecom compete against each other?

Accepted Answer

Salesforce Live Agent and
        Livecom compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Livecom compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.91%
        market share in comparison to
        Livecom’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Livecom holds the
        129th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Livecom in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,628 customers and
        Livecom has
        40 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        7588 more customers than
        Livecom in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Livecom has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Livecom has more customers in Netherlands, United Kingdom and United States.

Salesforce Live Agent Vs Livecom : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Livecom

Comparing the market share of Salesforce Live Agent and Livecom

Compare Salesforce Live Agent vs Livecom customers by geography

Customer Movements for this month

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