Question 1

What are the different markets in which
        Salesforce Live Agent and
        InTheChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        InTheChat compete against each other in
        the Live Chat, Business Text Messaging.

Question 2

How does the market share of
        Salesforce Live Agent
        and InTheChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.64%
        market share in comparison to
        InTheChat’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        InTheChat holds the
        158th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        InTheChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        5,065 customers and
        InTheChat has
        17 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        5048 more customers than
        InTheChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        InTheChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, Canada and United Kingdom.
InTheChat has more customers in United States, Canada and India.

Salesforce Live Agent Vs InTheChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and InTheChat

Comparing the market share of Salesforce Live Agent and InTheChat

Compare Salesforce Live Agent vs InTheChat customers by geography

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