Question 1

What are the different markets in which
        Salesforce Live Agent and
        Gist compete against each other?

Accepted Answer

Salesforce Live Agent and
        Gist compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Gist compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.90%
        market share in comparison to
        Gist’s
        0.12%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Gist holds the
        48th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Gist in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        7,366 customers and
        Gist has
        996 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6370 more customers than
        Gist in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Gist has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Gist has more customers in United States, United Kingdom and India.

Salesforce Live Agent Vs Gist : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Gist

Comparing the market share of Salesforce Live Agent and Gist

Compare Salesforce Live Agent vs Gist customers by geography

Customer Movements for this month

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