Question 1

What are the different markets in which
        Salesforce Live Agent and
        REVE Chat compete against each other?

Accepted Answer

Salesforce Live Agent and
        REVE Chat compete against each other in
        the Live Chat, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and REVE Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        REVE Chat’s
        0.04%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        REVE Chat holds the
        90th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        REVE Chat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,917 customers and
        REVE Chat has
        235 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10682 more customers than
        REVE Chat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        REVE Chat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
REVE Chat has more customers in United States, India and Bangladesh.

Salesforce Live Agent Vs REVE Chat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and REVE Chat

Comparing the market share of Salesforce Live Agent and REVE Chat

Compare Salesforce Live Agent vs REVE Chat customers by geography

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