Question 1

What are the different markets in which
        Salesforce Live Agent and
        phpFreeChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        phpFreeChat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and phpFreeChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        phpFreeChat’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        phpFreeChat holds the
        203rd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        phpFreeChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,917 customers and
        phpFreeChat has
        8 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10909 more customers than
        phpFreeChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        phpFreeChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
phpFreeChat has more customers in United States, France and Brazil.

Salesforce Live Agent Vs phpFreeChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and phpFreeChat

Comparing the market share of Salesforce Live Agent and phpFreeChat

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