Salesforce Live Agent Vs Oracle Service Cloud (formerly RightNow) : In-Depth Comparison
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Categories where Salesforce Live Agent and Oracle Service Cloud (formerly RightNow) compete
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Salesforce Live Agent
Comparing the customer bases of Salesforce Live Agent and Oracle Service Cloud (formerly RightNow)
Comparing the customer bases of Salesforce Live Agent and Oracle Service Cloud (formerly RightNow), we can see that Salesforce Live Agent has 10917 customer(s), while Oracle Service Cloud (formerly RightNow) has 1985 customer(s). In the Live Chat category, with 10917 customer(s) Salesforce Live Agent stands at 15th place by ranking, while Oracle Service Cloud (formerly RightNow) with 1985 customer(s), is at the 33rd place.
Salesforce Live Agent
15th
10917 Customer
Oracle Service Cloud (formerly RightNow)
33rd
1985 Customer
Comparing the market share of Salesforce Live Agent and Oracle Service Cloud (formerly RightNow)
Salesforce Live Agent has a 1.65% market share in the Live Chat category, while Oracle Service Cloud (formerly RightNow) has a 0.30% market share in the same space.
Compare Salesforce Live Agent vs Oracle Service Cloud (formerly RightNow) customers by geography
Comparing Salesforce Live Agent and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that Salesforce Live Agent has more customers in United States, United Kingdom and Australia, while Oracle Service Cloud (formerly RightNow) has more customers in United States.
Salesforce Live Agent
Oracle Service Cloud (formerly RightNow)
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Live Agent vs Oracle Service Cloud (formerly RightNow)’s target audience.
Salesforce Live Agent
New
124 Customer
Lost
39 Customer
Oracle Service Cloud (formerly RightNow)
New
8 Customer
Lost
5 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Live Agent and Oracle Service Cloud (formerly RightNow) compete against each other?
Salesforce Live Agent and Oracle Service Cloud (formerly RightNow) compete against each other in the Live Chat, Help Desk And Ticketing.
How does the market share of Salesforce Live Agent and Oracle Service Cloud (formerly RightNow) compare in the Live Chat market?
How many customers are acquired by Salesforce Live Agent and Oracle Service Cloud (formerly RightNow) in the Live Chat segment?
What are the countries in which Salesforce Live Agent and Oracle Service Cloud (formerly RightNow) has more customers?
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