Question 1

What are the different markets in which
        Salesforce Live Agent and
        jiLiveChat compete against each other?

Accepted Answer

Salesforce Live Agent and
        jiLiveChat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and jiLiveChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        jiLiveChat’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        jiLiveChat holds the
        215th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        jiLiveChat in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,969 customers and
        jiLiveChat has
        6 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10963 more customers than
        jiLiveChat in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        jiLiveChat has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
jiLiveChat has more customers in India and United States.

Salesforce Live Agent Vs jiLiveChat : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and jiLiveChat

Comparing the market share of Salesforce Live Agent and jiLiveChat

Compare Salesforce Live Agent vs jiLiveChat customers by geography

Customer Movements for this month

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