Question 1

What are the different markets in which
        Salesforce Live Agent and
        Hyphenate compete against each other?

Accepted Answer

Salesforce Live Agent and
        Hyphenate compete against each other in
        the Live Chat, Instant Messaging.

Question 2

How does the market share of
        Salesforce Live Agent
        and Hyphenate compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        Hyphenate’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Hyphenate holds the
        222nd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Hyphenate in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,917 customers and
        Hyphenate has
        4 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10913 more customers than
        Hyphenate in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Hyphenate has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Hyphenate has more customers in and United States.

Salesforce Live Agent Vs Hyphenate : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Hyphenate

Comparing the market share of Salesforce Live Agent and Hyphenate

Compare Salesforce Live Agent vs Hyphenate customers by geography

Customer Movements for this month

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