Question 1

What are the different markets in which
        Freshchat and
        Click4Assistance compete against each other?

Accepted Answer

Freshchat and
        Click4Assistance compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Click4Assistance compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.67%
        market share in comparison to
        Click4Assistance’s
        0.05%.
        Since it has a better market share coverage,
        Freshchat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Click4Assistance holds the
        82nd spot.

Question 3

How many customers are acquired by
        Freshchat and
        Click4Assistance in the
        Live Chat segment?

Accepted Answer

Freshchat has
        11,058 customers and
        Click4Assistance has
        303 customers in the
        Live Chat
        segment. Freshchat has
        10755 more customers than
        Click4Assistance in this category.

Question 4

What are the countries in which
        Freshchat and
        Click4Assistance has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
Click4Assistance has more customers in United Kingdom, United States and Canada.

Freshchat Vs Click4Assistance : In-Depth Comparison

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Comparing the customer bases of Freshchat and Click4Assistance

Comparing the market share of Freshchat and Click4Assistance

Compare Freshchat vs Click4Assistance customers by geography

Customer Movements for this month

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