Question 1

What are the different markets in which
        Salesforce Live Agent and
        Chatroll compete against each other?

Accepted Answer

Salesforce Live Agent and
        Chatroll compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Chatroll compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        0.79%
        market share in comparison to
        Chatroll’s
        0.03%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Chatroll holds the
        86th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Chatroll in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        6,590 customers and
        Chatroll has
        254 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        6336 more customers than
        Chatroll in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Chatroll has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Germany.
Chatroll has more customers in United States, Canada and Brazil.

Salesforce Live Agent Vs Chatroll : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Chatroll

Comparing the market share of Salesforce Live Agent and Chatroll

Compare Salesforce Live Agent vs Chatroll customers by geography

Customer Movements for this month

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