Question 1

What are the different markets in which
        Smartsupp Live Chat and
        ChatID compete against each other?

Accepted Answer

Smartsupp Live Chat and
        ChatID compete against each other in
        the Live Chat, Help Desk And Ticketing, Instant Messaging And Chat, Screen Sharing.

Question 2

How does the market share of
        Smartsupp Live Chat
        and ChatID compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp Live Chat has a
        2.21%
        market share in comparison to
        ChatID’s
        0.03%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ChatID holds the
        94th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        ChatID in the
        Live Chat segment?

Accepted Answer

Smartsupp Live Chat has
        14,679 customers and
        ChatID has
        208 customers in the
        Live Chat
        segment. Smartsupp Live Chat has
        14471 more customers than
        ChatID in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        ChatID has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.
ChatID has more customers in United States, United Kingdom and Canada.

Smartsupp Live Chat Vs ChatID : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and ChatID

Comparing the market share of Smartsupp Live Chat and ChatID

Compare Smartsupp Live Chat vs ChatID customers by geography

Customer Movements for this month

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