Question 1

What are the different markets in which
        Salesforce Live Agent and
        Chaport compete against each other?

Accepted Answer

Salesforce Live Agent and
        Chaport compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Chaport compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        Chaport’s
        0.24%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Chaport holds the
        41st spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Chaport in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,917 customers and
        Chaport has
        1,573 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        9344 more customers than
        Chaport in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Chaport has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Chaport has more customers in United States, United Kingdom and India.

Salesforce Live Agent Vs Chaport : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Chaport

Comparing the market share of Salesforce Live Agent and Chaport

Compare Salesforce Live Agent vs Chaport customers by geography

Customer Movements for this month

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