Question 1

What are the different markets in which
        Freshchat and
        Bold360 agent compete against each other?

Accepted Answer

Freshchat and
        Bold360 agent compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Bold360 agent compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.67%
        market share in comparison to
        Bold360 agent’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Bold360 agent holds the
        157th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Bold360 agent in the
        Live Chat segment?

Accepted Answer

Freshchat has
        11,058 customers and
        Bold360 agent has
        19 customers in the
        Live Chat
        segment. Freshchat has
        11039 more customers than
        Bold360 agent in this category.

Question 4

What are the countries in which
        Freshchat and
        Bold360 agent has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
Bold360 agent has more customers in United States, Australia and United Arab Emirates.

Freshchat Vs Bold360 agent : In-Depth Comparison

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Comparing the customer bases of Freshchat and Bold360 agent

Comparing the market share of Freshchat and Bold360 agent

Compare Freshchat vs Bold360 agent customers by geography

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