Categories where Zendesk and Bitrix24 compete
Zendesk
Comparing the customer bases of Zendesk and Bitrix24, we can see that Zendesk has 164474 customer(s), while Bitrix24 has 6968 customer(s). In the Knowledge Management category, with 164474 customer(s) Zendesk stands at 2nd place by ranking, while Bitrix24 with 6968 customer(s), is at the 10th place.
Zendesk
2nd
164474 Customer
Bitrix24
10th
6968 Customer
Zendesk has a 12.33% market share in the Knowledge Management category, while Bitrix24 has a 0.52% market share in the same space.
Comparing Zendesk and Bitrix24 customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Bitrix24 has more customers in United States.
Zendesk
Bitrix24
Gain actionable insights about the buying patterns of Zendesk vs Bitrix24’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
Bitrix24
New
68 Customer
Lost
86 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Bitrix24 compete against each other?
Zendesk and Bitrix24 compete against each other in the Contact Center, Instant Messaging And Chat, Knowledge Management, Business Phone Systems, Communication.
How does the market share of Zendesk and Bitrix24 compare in the Knowledge Management market?
How many customers are acquired by Zendesk and Bitrix24 in the Knowledge Management segment?
What are the countries in which Zendesk and Bitrix24 has more customers?
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