Question 1

What are the different markets in which
        Freshworks and
        Plek compete against each other?

Accepted Answer

Freshworks and
        Plek compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Support Services, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Plek compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        2.54%
        market share in comparison to
        Plek’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Plek holds the
        62nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Plek in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        33,901 customers and
        Plek has
        64 customers in the
        Knowledge Management
        segment. Freshworks has
        33837 more customers than
        Plek in this category.

Question 4

What are the countries in which
        Freshworks and
        Plek has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Plek has more customers in Netherlands, United States and Japan.

Freshworks Vs Plek : In-Depth Comparison

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Comparing the customer bases of Freshworks and Plek

Comparing the market share of Freshworks and Plek

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