Question 1

What are the different markets in which
        Zendesk and
        KeyStone OnDemand compete against each other?

Accepted Answer

Zendesk and
        KeyStone OnDemand compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and KeyStone OnDemand compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.37%
        market share in comparison to
        KeyStone OnDemand’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        KeyStone OnDemand holds the
        118th spot.

Question 3

How many customers are acquired by
        Zendesk and
        KeyStone OnDemand in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        165,070 customers and
        KeyStone OnDemand has
        3 customers in the
        Knowledge Management
        segment. Zendesk has
        165067 more customers than
        KeyStone OnDemand in this category.

Question 4

What are the countries in which
        Zendesk and
        KeyStone OnDemand has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
KeyStone OnDemand has more customers in and United States.

Zendesk Vs KeyStone OnDemand : In-Depth Comparison

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Comparing the customer bases of Zendesk and KeyStone OnDemand

Comparing the market share of Zendesk and KeyStone OnDemand

Compare Zendesk vs KeyStone OnDemand customers by geography

Customer Movements for this month

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