Question 1

What are the different markets in which
        Freshworks and
        HappyFox compete against each other?

Accepted Answer

Freshworks and
        HappyFox compete against each other in
        the Contact Center, Knowledge Management, Customer Experience, Customer Support Services, Helpdesk Tools.

Question 2

How does the market share of
        Freshworks
        and HappyFox compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        2.54%
        market share in comparison to
        HappyFox’s
        0.08%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        HappyFox holds the
        22nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        HappyFox in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        33,901 customers and
        HappyFox has
        1,035 customers in the
        Knowledge Management
        segment. Freshworks has
        32866 more customers than
        HappyFox in this category.

Question 4

What are the countries in which
        Freshworks and
        HappyFox has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
HappyFox has more customers in United States, United Kingdom and Canada.

Freshworks Vs HappyFox : In-Depth Comparison

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Comparing the customer bases of Freshworks and HappyFox

Comparing the market share of Freshworks and HappyFox

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