Categories where Freshworks and Zoho Desk compete
Freshworks
Comparing the customer bases of Freshworks and Zoho Desk, we can see that Freshworks has 33897 customer(s), while Zoho Desk has 5256 customer(s). In the Knowledge Management category, with 33897 customer(s) Freshworks stands at 5th place by ranking, while Zoho Desk with 5256 customer(s), is at the 11th place.
Freshworks
5th
33897 Customer
Zoho Desk
11th
5256 Customer
Freshworks has a 2.54% market share in the Knowledge Management category, while Zoho Desk has a 0.39% market share in the same space.
Comparing Freshworks and Zoho Desk customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Zoho Desk has more customers in United States.
Freshworks
Zoho Desk
Gain actionable insights about the buying patterns of Freshworks vs Zoho Desk’s target audience.
Freshworks
New
169 Customer
Lost
216 Customer
Zoho Desk
New
28 Customer
Lost
22 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Zoho Desk compete against each other?
Freshworks and Zoho Desk compete against each other in the Contact Center, Customer Experience, Knowledge Management, Customer Engagement, Customer Support Services.
How does the market share of Freshworks and Zoho Desk compare in the Knowledge Management market?
How many customers are acquired by Freshworks and Zoho Desk in the Knowledge Management segment?
What are the countries in which Freshworks and Zoho Desk has more customers?
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