Question 1

What are the different markets in which
        Freshworks and
        Qontext compete against each other?

Accepted Answer

Freshworks and
        Qontext compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Support Services, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Qontext compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.63%
        market share in comparison to
        Qontext’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Qontext holds the
        133rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Qontext in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        36,841 customers and
        Qontext has
        1 customers in the
        Knowledge Management
        segment. Freshworks has
        36840 more customers than
        Qontext in this category.

Question 4

What are the countries in which
        Freshworks and
        Qontext has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Qontext has more customers in and United States.

Freshworks Vs Qontext : In-Depth Comparison

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Comparing the customer bases of Freshworks and Qontext

Comparing the market share of Freshworks and Qontext

Compare Freshworks vs Qontext customers by geography

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