Question 1

What are the different markets in which
        Freshworks and
        Jive compete against each other?

Accepted Answer

Freshworks and
        Jive compete against each other in
        the Knowledge Management, Communication, Contact Center, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Jive compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.60%
        market share in comparison to
        Jive’s
        0.06%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Jive holds the
        21st spot.

Question 3

How many customers are acquired by
        Freshworks and
        Jive in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        37,045 customers and
        Jive has
        1,499 customers in the
        Knowledge Management
        segment. Freshworks has
        35546 more customers than
        Jive in this category.

Question 4

What are the countries in which
        Freshworks and
        Jive has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Jive has more customers in United States, United Kingdom and Brazil.

Freshworks Vs Jive : In-Depth Comparison

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Comparing the customer bases of Freshworks and Jive

Comparing the market share of Freshworks and Jive

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