Question 1

What are the different markets in which
        Genesys and
        IVR Guru compete against each other?

Accepted Answer

Genesys and
        IVR Guru compete against each other in
        the Interactive Voice Response (IVR), Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        Genesys
        and IVR Guru compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Genesys has a
        3.05%
        market share in comparison to
        IVR Guru’s
        0.00%.
        Since it has a better market share coverage,
        Genesys holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        IVR Guru holds the
        32nd spot.

Question 3

How many customers are acquired by
        Genesys and
        IVR Guru in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Genesys has
        5,639 customers and
        IVR Guru has
        7 customers in the
        Interactive Voice Response (IVR)
        segment. Genesys has
        5632 more customers than
        IVR Guru in this category.

Question 4

What are the countries in which
        Genesys and
        IVR Guru has more customers?

Accepted Answer

Genesys has more customers in United States, Australia and United Kingdom.
IVR Guru has more customers in India and United States.

Genesys Vs IVR Guru : In-Depth Comparison

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Comparing the customer bases of Genesys and IVR Guru

Comparing the market share of Genesys and IVR Guru

Compare Genesys vs IVR Guru customers by geography

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