Categories where Genesys PureCloud and Cloudagent compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and Cloudagent, we can see that Genesys PureCloud has 3060 customer(s), while Cloudagent has 589 customer(s). In the Interactive Voice Response (IVR) category, with 3060 customer(s) Genesys PureCloud stands at 5th place by ranking, while Cloudagent with 589 customer(s), is at the 9th place.
Genesys PureCloud
5th
3060 Customer
Cloudagent
9th
589 Customer
Genesys PureCloud has a 1.66% market share in the Interactive Voice Response (IVR) category, while Cloudagent has a 0.32% market share in the same space.
Comparing Genesys PureCloud and Cloudagent customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Cloudagent has more customers in United States.
Genesys PureCloud
Cloudagent
Gain actionable insights about the buying patterns of Genesys PureCloud vs Cloudagent’s target audience.
Genesys PureCloud
New
46 Customer
Lost
91 Customer
Cloudagent
New
2 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Cloudagent compete against each other?
Genesys PureCloud and Cloudagent compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Auto Dialer, Customer Engagement.
How does the market share of Genesys PureCloud and Cloudagent compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys PureCloud and Cloudagent in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys PureCloud and Cloudagent has more customers?
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