Categories where Genesys and Plum Voice Hosted IVR compete
Genesys
Comparing the customer bases of Genesys and Plum Voice Hosted IVR, we can see that Genesys has 5549 customer(s), while Plum Voice Hosted IVR has 69 customer(s). In the Interactive Voice Response (IVR) category, with 5549 customer(s) Genesys stands at 2nd place by ranking, while Plum Voice Hosted IVR with 69 customer(s), is at the 16th place.
Genesys
2nd
5549 Customer
Plum Voice Hosted IVR
16th
69 Customer
Genesys has a 3.01% market share in the Interactive Voice Response (IVR) category, while Plum Voice Hosted IVR has a 0.04% market share in the same space.
Comparing Genesys and Plum Voice Hosted IVR customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Plum Voice Hosted IVR has more customers in United States.
Genesys
Plum Voice Hosted IVR
Gain actionable insights about the buying patterns of Genesys vs Plum Voice Hosted IVR’s target audience.
Genesys
New
26 Customer
Lost
28 Customer
Plum Voice Hosted IVR
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Plum Voice Hosted IVR compete against each other?
Genesys and Plum Voice Hosted IVR compete against each other in the Interactive Voice Response (IVR), Communication, Contact Center, Customer Experience.
How does the market share of Genesys and Plum Voice Hosted IVR compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys and Plum Voice Hosted IVR in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys and Plum Voice Hosted IVR has more customers?
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