Categories where Genesys and NewVoiceMedia compete
Genesys
Comparing the customer bases of Genesys and NewVoiceMedia, we can see that Genesys has 5549 customer(s), while NewVoiceMedia has 1111 customer(s). In the Interactive Voice Response (IVR) category, with 5549 customer(s) Genesys stands at 2nd place by ranking, while NewVoiceMedia with 1111 customer(s), is at the 6th place.
Genesys
2nd
5549 Customer
NewVoiceMedia
6th
1111 Customer
Genesys has a 3.01% market share in the Interactive Voice Response (IVR) category, while NewVoiceMedia has a 0.60% market share in the same space.
Comparing Genesys and NewVoiceMedia customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while NewVoiceMedia has more customers in United States.
Genesys
NewVoiceMedia
Gain actionable insights about the buying patterns of Genesys vs NewVoiceMedia’s target audience.
Genesys
New
26 Customer
Lost
28 Customer
NewVoiceMedia
New
1 Customer
Lost
4 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and NewVoiceMedia compete against each other?
Genesys and NewVoiceMedia compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Call Recording, Customer Experience.
How does the market share of Genesys and NewVoiceMedia compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys and NewVoiceMedia in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys and NewVoiceMedia has more customers?
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