Categories where Genesys and Cloudagent compete
Genesys
Comparing the customer bases of Genesys and Cloudagent, we can see that Genesys has 5549 customer(s), while Cloudagent has 589 customer(s). In the Interactive Voice Response (IVR) category, with 5549 customer(s) Genesys stands at 2nd place by ranking, while Cloudagent with 589 customer(s), is at the 9th place.
Genesys
2nd
5549 Customer
Cloudagent
9th
589 Customer
Genesys has a 3.01% market share in the Interactive Voice Response (IVR) category, while Cloudagent has a 0.32% market share in the same space.
Comparing Genesys and Cloudagent customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Cloudagent has more customers in United States.
Genesys
Cloudagent
Gain actionable insights about the buying patterns of Genesys vs Cloudagent’s target audience.
Genesys
New
26 Customer
Lost
28 Customer
Cloudagent
New
2 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Cloudagent compete against each other?
Genesys and Cloudagent compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Customer Experience.
How does the market share of Genesys and Cloudagent compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys and Cloudagent in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys and Cloudagent has more customers?
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