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Servicenow Virtual Agent

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ServiceNow Virtual Agent is a platform for providing user assistance through conversations within a messaging interface.

Instant Messaging And Chat
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Market Share of Servicenow Virtual Agent

Current Customer(s)

418

Market Share (Est.)

1.07%

Ranking

#7

Top Competitors and Alternatives of Servicenow Virtual Agent

The top three of Servicenow Virtual Agent’s competitors in the Instant Messaging And Chat category are Zendesk Sunshine Conversations with 76.01%, Ada chatbot with 12.08%, Cisco Unity Connection with 3.83% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk Sunshine Conversations2962376.01%Servicenow Virtual Agent vs Zendesk Sunshine Conversations
Ada chatbot470912.08%Servicenow Virtual Agent vs Ada chatbot
Cisco Unity Connection14923.83%Servicenow Virtual Agent vs Cisco Unity Connection
Ocelot10052.58%Servicenow Virtual Agent vs Ocelot
Google Hangouts Chat7631.96%Servicenow Virtual Agent vs Google Hangouts Chat
Google Chat5021.29%Servicenow Virtual Agent vs Google Chat
Whistle2080.53%Servicenow Virtual Agent vs Whistle
Google Meebo1080.28%Servicenow Virtual Agent vs Google Meebo
Zoho Office Suite810.21%Servicenow Virtual Agent vs Zoho Office Suite
Oracle Business Network560.14%Servicenow Virtual Agent vs Oracle Business Network
VMware Socialcast70.02%Servicenow Virtual Agent vs VMware Socialcast
Dialpad Talk20.01%Servicenow Virtual Agent vs Dialpad Talk
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Popular Comparisons

Top Competitors and Alternatives of Servicenow Virtual Agent

The top three of Servicenow Virtual Agent’s competitors in the Instant Messaging And Chat category are Zendesk Sunshine Conversations with 76.01%, Ada chatbot with 12.08%, Cisco Unity Connection with 3.83% market share.

Servicenow Virtual Agent vs Zendesk Sunshine Conversations

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Servicenow Virtual Agent vs Ada chatbot

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Servicenow Virtual Agent vs Cisco Unity Connection

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Servicenow Virtual Agent vs Ocelot

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Servicenow Virtual Agent vs Google Hangouts Chat

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Servicenow Virtual Agent vs Google Chat

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Servicenow Virtual Agent vs Whistle

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Servicenow Virtual Agent vs Google Meebo

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Customers of Servicenow Virtual Agent

Around the world in 2024, over 418 companies have started using Servicenow Virtual Agent as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Jade Global1,000 - 4,999San JoseCaliforniaUnited States
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ServiceNow, Inc.10,000+Santa ClaraCaliforniaUnited States
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International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Sequoia Connect50 - 99Mexico CityMexico CityMexico
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Nationwide10,000+ColumbusOhioUnited States
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Starbucks Corporation10,000+SeattleWashingtonUnited States
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Nike, Inc.10,000+BeavertonOregonUnited States
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7-Eleven10,000+IrvingTexasUnited States
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CACI International, Inc10,000+ArlingtonVirginiaUnited States
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Nomura Holdings, Inc.10,000+TokyoTokyoJapan
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Servicenow Virtual Agent Customers by Products and Services

The top three products and services offering customers that use Servicenow Virtual Agent for Instant Messaging And Chat are Consulting (37), Cloud Services (26), Digital Transformation (22).

Customers

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Servicenow Virtual Agent Customers by Employee Size

The majority of Servicenow Virtual Agent's customers for the instant-messaging-and-chat category fall in the company size of 10,000+ employees (122 companies), 1,000 - 4,999 employees (59 companies), 100 - 249 employees (58 companies).

Employee Size

Servicenow Virtual Agent Customers by Geography

The top three geographies of Servicenow Virtual Agent for instant-messaging-and-chat are the United States with 259(66.41%), United Kingdom with 39(10.00%), India with 36(9.23%) customers respectively.

Customers

Employees of Servicenow Virtual Agent

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Also see other Products/Services by Servicenow Virtual Agent in:

Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Servicenow Virtual Agent competitors?

Servicenow Virtual Agent’s Top competitors in the instant-messaging-and-chat category are Zendesk Sunshine Conversations, Ada chatbot, Cisco Unity Connection. You can view a full list of Servicenow Virtual Agent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Servicenow Virtual Agent and 40,000 other technologies on the internet. You can also compare Servicenow Virtual Agent and its feature with top competitors here : Servicenow Virtual Agent vs Zendesk Sunshine Conversations Servicenow Virtual Agent vs Ada chatbot Servicenow Virtual Agent vs Cisco Unity Connection.

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What is Servicenow Virtual Agent customer distribution based on company size?

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What is Servicenow Virtual Agent market share in the instant-messaging-and-chat?

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What are the top countries that use Servicenow Virtual Agent?

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What are the top industries that use Servicenow Virtual Agent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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