Question 1

Who are the top Cisco Unity Connection competitors?

Accepted Answer

Cisco Unity Connection’s Top competitors in the instant-messaging-and-chat category are Zendesk Sunshine Conversations, Ada chatbot, Servicenow Virtual Agent. You can view a full list of Cisco Unity Connection competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Unity Connection and 40,000 other technologies on the internet. You can also compare Cisco Unity Connection and its feature with top competitors here : Cisco Unity Connection vs Zendesk Sunshine Conversations Cisco Unity Connection vs Ada chatbot Cisco Unity Connection vs Servicenow Virtual Agent.

Question 2

What is Cisco Unity Connection customer distribution based on
            company size?

Accepted Answer

The majority of Cisco Unity Connection’s customers for the instant-messaging-and-chat category fall in the company size of 10,000+ employees (599 companies). You can view a distribution chart of Cisco Unity Connection customers by company size here.

Question 3

What is Cisco Unity Connection market share in the
            instant-messaging-and-chat?

Accepted Answer

Cisco Unity Connection has market share of
            5.33%
            in instant-messaging-and-chat market.
            Cisco Unity Connection competes
            with 22 competitor tools in
            instant-messaging-and-chat category. The top alternatives for
            Cisco Unity Connection instant-messaging-and-chat tool are
            Zendesk Sunshine Conversations with
                66.96%, Ada chatbot with
                13.26%, Servicenow Virtual Agent with
                5.15% market share.

Question 4

What are the top countries that use Cisco Unity Connection?

Accepted Answer

Around the world in 2025, over
          2,325 companies
          have started using Cisco Unity Connection as
          instant-messaging-and-chat tool. Companies using
          Cisco Unity Connection for instant-messaging-and-chat are majorly
          from United States with
          1,367 customers.
          69.22% of Cisco Unity Connection
          customers are from the United States. Other top countries
          using Cisco Unity Connection are
          United Kingdom and Canada with 137(6.94%) and 128(6.48%) customers respectively.

Question 5

What are the top industries that use Cisco Unity Connection?

Accepted Answer

Top industries that use Cisco Unity Connection for
            instant-messaging-and-chat are Managed Services (134), Cloud Services (113), Cybersecurity (109).

Technology	Domains	Market Share (Est.)	Versus page
Zendesk Sunshine Conversations	29297	66.96%	Cisco Unity Connection vs Zendesk Sunshine Conversations
Ada chatbot	5803	13.26%	Cisco Unity Connection vs Ada chatbot
Servicenow Virtual Agent	2252	5.15%	Cisco Unity Connection vs Servicenow Virtual Agent
Google Hangouts Chat	1263	2.89%	Cisco Unity Connection vs Google Hangouts Chat
Google Chat	919	2.10%	Cisco Unity Connection vs Google Chat
Ocelot	426	0.97%	Cisco Unity Connection vs Ocelot
Whistle	329	0.75%	Cisco Unity Connection vs Whistle
Spok	263	0.60%	Cisco Unity Connection vs Spok
Botpress	179	0.41%	Cisco Unity Connection vs Botpress
Zoho Office Suite	161	0.37%	Cisco Unity Connection vs Zoho Office Suite
Dialpad Talk	129	0.29%	Cisco Unity Connection vs Dialpad Talk
Google Meebo	106	0.24%	Cisco Unity Connection vs Google Meebo
Oracle Business Network	98	0.22%	Cisco Unity Connection vs Oracle Business Network
PerfectServe	88	0.20%	Cisco Unity Connection vs PerfectServe
Pandorabots	44	0.10%	Cisco Unity Connection vs Pandorabots
Zettascale	19	0.04%	Cisco Unity Connection vs Zettascale
VMware Socialcast	10	0.02%	Cisco Unity Connection vs VMware Socialcast
Vocera Platform	9	0.02%	Cisco Unity Connection vs Vocera Platform
Enterprise Bot	9	0.02%	Cisco Unity Connection vs Enterprise Bot
DeepTalk AI	7	0.02%	Cisco Unity Connection vs DeepTalk AI

Customers	Employee Range	City	Region	Country
Innovatia	250 - 499	Saint John	New Brunswick	Canada
Cyber Security Training Courses	0 - 9	London	England	United Kingdom
BlackRock	10,000+	New York City	New York	United States
BSL	250 - 499	Doha	Baladiyat ad Dawhah	Qatar
BT Group	10,000+	London	England	United Kingdom
Abile Group	100 - 249	Annapolis	Maryland	United States
A&T Systems, Inc.	100 - 249	Silver Spring	Maryland	United States
Ezee Fiber	250 - 499	Houston	Texas	United States
PEAKE	20 - 49	Severna Park	Maryland	United States
Insight	10,000+	Chandler	Arizona	United States

Cisco Unity Connection

Market Share of Cisco Unity Connection

2333

5.33%

#3

Top Competitors and Alternatives of Cisco Unity Connection

Top Competitors and Alternatives of Cisco Unity Connection

Customers of Cisco Unity Connection

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Cisco Unity Connection Customers by Products and Services

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Cisco Unity Connection Customers by Employee Size

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