Question 1

What are the different markets in which
        UserEcho and
        ManageEngine ServiceDesk Plus compete against each other?

Accepted Answer

UserEcho and
        ManageEngine ServiceDesk Plus compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, IT Asset Management, IT Service.

Question 2

How does the market share of
        UserEcho
        and ManageEngine ServiceDesk Plus compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        UserEcho has a
        0.82%
        market share in comparison to
        ManageEngine ServiceDesk Plus’s
        0.81%.
        Since it has a better market share coverage,
        UserEcho holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        ManageEngine ServiceDesk Plus holds the
        21st spot.

Question 3

How many customers are acquired by
        UserEcho and
        ManageEngine ServiceDesk Plus in the
        Helpdesk Tools segment?

Accepted Answer

UserEcho has
        599 customers and
        ManageEngine ServiceDesk Plus has
        596 customers in the
        Helpdesk Tools
        segment. UserEcho has
        3 more customers than
        ManageEngine ServiceDesk Plus in this category.

Question 4

What are the countries in which
        UserEcho and
        ManageEngine ServiceDesk Plus has more customers?

Accepted Answer

UserEcho has more customers in United States, Germany and United Kingdom.
ManageEngine ServiceDesk Plus has more customers in United States, United Kingdom and Australia.

UserEcho Vs ManageEngine ServiceDesk Plus : In-Depth Comparison

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Comparing the customer bases of UserEcho and ManageEngine ServiceDesk Plus

Comparing the market share of UserEcho and ManageEngine ServiceDesk Plus

Compare UserEcho vs ManageEngine ServiceDesk Plus customers by geography

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