Question 1

What are the different markets in which
        osTicket and
        SolarWinds MSP Manager compete against each other?

Accepted Answer

osTicket and
        SolarWinds MSP Manager compete against each other in
        the Helpdesk Tools.

Question 2

How does the market share of
        osTicket
        and SolarWinds MSP Manager compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        osTicket has a
        5.33%
        market share in comparison to
        SolarWinds MSP Manager’s
        0.02%.
        Since it has a better market share coverage,
        osTicket holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        SolarWinds MSP Manager holds the
        72nd spot.

Question 3

How many customers are acquired by
        osTicket and
        SolarWinds MSP Manager in the
        Helpdesk Tools segment?

Accepted Answer

osTicket has
        3,901 customers and
        SolarWinds MSP Manager has
        16 customers in the
        Helpdesk Tools
        segment. osTicket has
        3885 more customers than
        SolarWinds MSP Manager in this category.

Question 4

What are the countries in which
        osTicket and
        SolarWinds MSP Manager has more customers?

Accepted Answer

osTicket has more customers in United States, Italy and Germany.
SolarWinds MSP Manager has more customers in United States, Netherlands and United Kingdom.

osTicket Vs SolarWinds MSP Manager : In-Depth Comparison

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Comparing the customer bases of osTicket and SolarWinds MSP Manager

Comparing the market share of osTicket and SolarWinds MSP Manager

Compare osTicket vs SolarWinds MSP Manager customers by geography

Customer Movements for this month

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