Question 1

What are the different markets in which
        osTicket and
        Revelation helpdesk compete against each other?

Accepted Answer

osTicket and
        Revelation helpdesk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        osTicket
        and Revelation helpdesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        osTicket has a
        5.35%
        market share in comparison to
        Revelation helpdesk’s
        0.04%.
        Since it has a better market share coverage,
        osTicket holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Revelation helpdesk holds the
        64th spot.

Question 3

How many customers are acquired by
        osTicket and
        Revelation helpdesk in the
        Helpdesk Tools segment?

Accepted Answer

osTicket has
        3,898 customers and
        Revelation helpdesk has
        27 customers in the
        Helpdesk Tools
        segment. osTicket has
        3871 more customers than
        Revelation helpdesk in this category.

Question 4

What are the countries in which
        osTicket and
        Revelation helpdesk has more customers?

Accepted Answer

osTicket has more customers in United States, Italy and Germany.
Revelation helpdesk has more customers in United States, India and Ireland.

osTicket Vs Revelation helpdesk : In-Depth Comparison

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Comparing the customer bases of osTicket and Revelation helpdesk

Comparing the market share of osTicket and Revelation helpdesk

Compare osTicket vs Revelation helpdesk customers by geography

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